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Your feedback turns Good into Better and Better into Best

Thank you for visiting NovaCare, your feedback is important to us!

Reception experience: How courteous/kind and helpful was the receptionist?

1 2 3 4 5

Waiting time: How satisfied were you with the time taken before being attended to?

1 2 3 4 5

Doctor–Patient interaction: How well did the doctor listen, explain, and involve you in decisions? (if you went to the consultation room)

1 2 3 4 5

Clarity of Medical Explanations: How well did the clinician explain your diagnosis, tests, or treatment plan?

1 2 3 4 5

Privacy and confidentiality: Did you feel your concerns were handled with privacy and respect?

1 2 3 4 5

Cleanliness of the facility: How would you rate the general cleanliness and hygiene?

1 2 3 4 5

Comfort of the waiting area: How comfortable and welcoming was the waiting space?

1 2 3 4 5

Laboratory services (if used): How satisfied were you with the sample collection and results delivery?

1 2 3 4 5

Procedure room services (if used): Rate your comfort, hygiene, and care during any procedure or test.

1 2 3 4 5

Cost transparency: Were prices for services or medications clearly communicated to you?

1 2 3 4 5

Overall experience at NovaCare: How would you rate your overall satisfaction with today's visit?

1 2 3 4 5

Would You Recommend Us? How likely are you to recommend NovaCare to a friend or family member?

1 2 3 4 5

Suggestions: Do you have any suggestions, comments, or ideas to help us serve you better?

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